HOME/FAQs
PetBuddy is a pet food provider that offers a wide range of products for pets. Our goal is to provide pet owners with everything they need to keep their pets healthy , happy and well-cared for.
We support pets of all kinds, including dogs, cats, birds, rabbits, reptiles, and other small animals. Our services and products are tailored to meet the needs of a wide variety of pets.
You can contact us via email or through our contact form on the website. Our customer support team is available to assist you with any inquiries or requests.
Yes, we offer wholesale pricing for pet stores, groomers, veterinarians, and other pet-related businesses. We carry a wide range of products, including food, toys, grooming supplies, and accessories, at competitive prices.
To apply for a wholesale account, simply sign up on our wholesale portal or contact our wholesale team via email or phone. After your application is reviewed, you’ll receive access to our wholesale catalog and pricing.
After your wholesale account is approved, you can place an order directly through our wholesale portal or by contacting our sales team. Our system makes it easy to browse products, view prices, and track orders.
Yes, we offer private label options for certain products. Contact our wholesale team to discuss branding and packaging options for your business.
We offer a wide variety of pet products, including:
Yes, all our products are carefully selected and sourced from trusted manufacturers. We only offer items that meet industry safety standards and are made from high-quality, non-toxic materials. Our products undergo rigorous quality checks to ensure they are safe and suitable for pets.
If you are not satisfied with a product, we offer a 30-day return policy for most items. Please contact our customer support team for instructions on how to process a return or exchange.
For standard orders, shipping typically takes between 5–7 business days, depending on your location. We also offer express shipping for faster delivery.
Yes, we offer international shipping for both retail and wholesale orders. Shipping costs and delivery times vary by destination, so please check our shipping policy or contact us for specific details.
Yes, once your order has shipped, you’ll receive a tracking number via email to monitor the progress of your shipment.
PetBuddy Imports Inc.
4 Alrita Cres, Toronto, ON, M1R 4M3, Canada.
Phone: +1(306) 260-4467,
+1(613) 416-6335
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